Definitions

For the purpose of this Terms of Service (TOS), the following definitions shall apply: "Affiliate(s)" shall mean with respect to the Company, any entity directly or indirectly controlling, controlled by, or under common control with the Company, including subsidiaries and associate companies. "Agreement" refers to these Terms and Conditions, inclusive of all schedules, appendices, annexures, privacy policy, disclaimer, and any modifications, novations, supplements, variations, or replacements that may occur over time. "Company"/ "we"/ "us"/ "our" refers to WOW Broadband, including its Affiliates, service providers, successors, and assigns. "Content" includes but is not limited to all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code. "Product(s)" encompasses all goods and services provided by the Company, including but not limited to electronic devices, accessories, telecom services, digital services, and associated products. "Service(s)" includes all services that the Company provides to users, which may include but are not limited to mobile recharge, bill payments, value-added services, and any other associated services. "User"/ "you" refers to any individual accessing the website, its content, or using the Services, including customers of the Company’s telecommunications and digital services.

Registration

To access certain Services, Users may be required to register by providing personal information such as name, contact details, and account credentials. Users shall be solely responsible for maintaining the confidentiality of their credentials. By registering, the User grants consent for the Company or its Affiliates to contact them for service-related or promotional purposes. The User agrees to provide accurate and complete information and not to use any false identity.

Price and Payment Policy

The Company reserves the right to modify prices, tariff plans, or services without prior notice. Users may choose from various payment methods, subject to acceptance by the Company. The Company shall not be liable for transaction failures, unauthorized payments, or fraud related to payment processing. Users are responsible for ensuring the security of their payment credentials.

No Viruses or Other Interference

Users must not introduce or enable the transmission of viruses, malware, or other malicious code that may:

• Interfere with the proper functioning of the Website or Services.
• Inhibit any other User’s access or usability of the Website.
• Cause harm, harassment, offense, or threaten other Users or third parties.
• Contain any prohibited, obscene, indecent, inflammatory, or otherwise unlawful material.

Termination or Suspension of Access

The Company reserves the right to suspend or terminate any User’s access to the Website or Services at its discretion, particularly in cases of violations of these Terms and Conditions or any other applicable policies.

Accuracy Not Guaranteed

The Company endeavors to maintain accurate and updated information on the Website. However, it does not guarantee the correctness, completeness, or reliability of the content. Differences in display settings or system configurations may also affect the accuracy of displayed information.

User Content and Feedback

Users may submit feedback or reviews regarding Services. By submitting content, Users grant the Company a perpetual, irrevocable, royalty-free license to use, modify, adapt, and publish such content for business purposes. The Company reserves the right to monitor, edit, or remove User content at its discretion.

Intellectual Property

All intellectual property rights related to the Website, including design, software, graphics, and trademarks, are owned by the Company and its Affiliates. Users are prohibited from reproducing, modifying, or distributing any part of the Website without prior written permission.

Links to Third-Party Websites

The Website may provide links to external websites, applications, or services for convenience. The Company does not endorse, control, or take responsibility for the content, policies, or practices of third-party sites. Users accessing such links shall do so at their own risk.

Terms and Conditions are subject to change, and continued use of the Website or Services constitutes agreement to any modifications. Users are encouraged to review these Terms periodically.